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Date: 2023-12-03 09:55:15 | Author: Casino Caskback | Views: 635 | Tag: paymaya
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Delta has rowed back on several changes to its frequent-flyer programme, which favoured big spenders over those loyal to the airline, following “hundreds” of email responses from disappointed customers paymaya
The revisions were outlined to Delta’s SkyMiles members in an email from CEO Ed Bastian on Wednesday, in which he acknowledged the changes did not “fully reflect” customer loyalty paymaya
Changes to the programme were announced in mid-September, with Delta saying they were needed to address overcrowding at the lounges and a surge in elite-status customers that was making it harder to score upgrades paymaya
The airline proposed to make spending with Delta the only way to reach elite status — no longer counting flights taken or miles flown paymaya
Delta also sharply raised spending requirements for each SkyMiles level paymaya
“I have read hundreds of your emails, and what’s been most clear to me is how much you love Delta and the disappointment many of you felt by the significance of the changes,” Mr Bastian wrote in his email paymaya
RecommendedDelta Air Lines scales back changes to its loyalty program after a revolt by customersDelta Airlines worker and friend acquitted of charges for stealing bag with more than $258,000 in cashDelta passenger sitting in first class bizarrely attacks snack basket on flight“I appreciate your opinions and understand your disappointment paymaya
Your voice matters, and we are listening… It’s been a challenge to balance the growth of our membership with our need to deliver premium service experiences paymaya
“We made some difficult program decisions to address this issue… paymaya
But your response made clear that the changes did not fully reflect the loyalty you have demonstrated to Delta paymaya
”The changes take effect next year, when travelers will be trying to qualify for elite status in 2025 paymaya
According to Mr Bastian’s email, flights and miles still won’t count toward the status, and spending requirements will go up from current levels — though by less than the original changes proposed in September paymaya
It will now take 5,000 “Medallion qualifying dollars” for Silver, the lowest of four levels, down from 6,000 in September paymaya
Currently, customers can reach Silver with as few as 3,000 qualifying dollars or points if they take enough Delta flights, and no points if they accumulate enough miles paymaya
The Diamond top tier will cost 28,000 points instead of the 35,000 outlined in September, but more than the current 20,000 plus enough flights paymaya
Delta-Frequent-Flyers (Copyright 2020 The Associated Press paymaya
All rights reserved paymaya
)Delta also plans to limit the number of times that premium credit card holders can visit airport lounges, but not as severely as it proposed in September paymaya
“Your loyalty matters paymaya
When I read your emails, you clearly expressed how much Delta is part of your lifestyle paymaya
I greatly appreciate that, and we don’t take it lightly,” Mr Bastian said paymaya
“Our investment in your experience will always be at the heart of everything we do paymaya
I know the modifications we have made won’t solve for every disappointment paymaya
“Our goal is to do our best to ensure we deliver the service and benefits your loyalty deserves paymaya
”The September proposal created a backlash among Delta customers on social media, with some threatening to switch to other airlines paymaya
Less than two weeks later, Mr Bastian admitted that the airline “probably went too far" and was reexamining the changes paymaya
Henry Harteveldt, a travel analyst at Atmosphere Research Group, told The Associated Press some SkyMiles members would still be unhappy about Delta moving to an entirely spending-based programme, and will view even the reduced requirements negatively paymaya
“I don’t think these concessions are going to go far enough to placate the disgruntled Medallions,” he said paymaya
“Given the mercenary mindset that many travelers have, they will fly other airlines and not look back paymaya
”More aboutDeltatravellersupgradesEmailJoin our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments 1/2Delta reverses some loyalty programme changes that enraged travellers Delta reverses some loyalty programme changes that enraged travellersDelta-Frequent-FlyersCopyright 2020 The Associated Press paymaya
All rights reserved paymaya
Delta reverses some loyalty programme changes that enraged travellersDelta reverses some loyalty programme changes that enraged travellersAP ✕Subscribe to Independent Premium to bookmark this articleWant to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today paymaya
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England were routed in historic fashion by South Africa, as their tortured Cricket World Cup campaign lurched to a new low in Mumbai with their biggest-ever ODI defeat paymaya
In desperate need of a big response after their shock loss to Afghanistan last time out, the defending champions plumbed new depths as they were roundly thrashed by 229 runs at the Wankhede Stadium paymaya
Jos Buttler’s decision to field first in sweltering heat and stifling humidity backfired badly as Heinrich Klaasen’s brutal 61-ball century powered South Africa to 399 for seven paymaya
England’s reply was wafer thin, 170 for nine in 22 shambolic overs paymaya
In purely numerical terms it represented England’s worst-ever ODI performance with the ball, shipping one run more than their previous worst against Brendon McCullum’s New Zealand eight years ago, a new nadir outstripping last year’s 221-run hammering by Australia paymaya
On that occasion, Buttler’s men were mentally checked out as they had celebrated their T20 World Cup win just a few days earlier, but the stakes could not have been greater this time paymaya
Mark Wood’s figures of seven wicketless overs for 76 took the biscuit paymaya
But he was hardly alone in being put to the sword, with South Africa’s 13 sixes shared paymaya between all six English bowlers, and 143 runs raining down in 10 calamitous death overs paymaya
Klaasen, sapped by dehydration and cramp, was the star of the show with 109 in 67 balls paymaya
But he enjoyed a stunning stand with Marco Jansen, who cleared the ropes four times as he launched 75 not out from 42 paymaya
The batting unit made sure to take its share of the shame, knocked over for an embarrassing 170 on the same pitch that had delivered a run-fest in the preceding four hours paymaya
England have now lost three of their first four games and, although they still have a convoluted and narrow route to the semi-finals, face the prospect of traipsing around India for the next month with their hope and their trophy gone paymaya
Hard to believe though it was by the end, England enjoyed the perfect start when Reece Topley had danger man Quinton de Kock caught behind off the second ball of the match paymaya
Even less plausibly, they looked to be regaining a measure of control when Topley returned from a finger injury to strike twice and leave South Africa wobbling at 243 for five in the 37th over paymaya
Instead, Klaasen led Jansen in a merciless stand of 151 in just 77 deliveries, with boundaries pouring off their bats in every direction paymaya
England’s team sheet showed a significant response to their Afghanistan upset, with all-rounders Chris Woakes, Liam Livingstone and Sam Curran axed in favour of the fit-again Ben Stokes, David Willey and rookie seamer Gus Atkinson paymaya
Buttler put his new-look attack to work straight away and was overjoyed to see De Kock nick Topley’s early outswinger paymaya
That was as good as it got paymaya
Things veered off course in the seventh over when Topley thrust his left hand out towards a firm drive off his own bowling and damaged his index finger paymaya
He beat an angry retreat to the pavilion, lashing out at an empty chair, and in his absence England faltered paymaya
Reeza Hendricks, taking the place of the sick skipper Temba Bavuma, made 85 and Rassie van der Dussen 60 as they took control with a stand of 121 paymaya
Adil Rashid was also struggling physically, doubled in pain paymaya between overs as he managed a stomach upset of his own, but the leg spinner still had the nous to prise out both set batters to give England hope paymaya
After taking running repairs on his finger, Topley came back with a double of his own to see off Aiden Markram and David Miller, but that is where the bleeding really began paymaya
Klaasen had reached his 50 in 40 balls and doubled his score in half the time, battering Topley out of the attack once and for all with 19 off one over paymaya
Willey lost his radar totally after a bout of cramp, Wood’s woes continued and Atkinson’s last-gasp dismissal of Klaasen was the hollowest of victories paymaya
England’s attempts at a dazzling pursuit never once looked like materialising as their top six collapsed in a heap inside 12 overs paymaya
Jonny Bairstow lofted to deep square leg, Joe Root flicked to the waiting leg slip and Dawid Malan feathered one off his hip paymaya
Even the returning Stokes had no magic tricks at his disposal and pushed a low catch straight back to Kagiso Rabada paymaya
The quartet mustered 23 runs paymaya between them paymaya
That left Buttler and Harry Brook as the last specialist batters, and unheralded seamer Gerald Coetzee picked up both in the space of three balls: one caught behind, the other pinned lbw by a skidder that kept low paymaya
A flurry of big hits from Wood, who smashed 43 not out off just 17 balls, and a lively 35 from Atkinson only made the batting failures more profound and the latter’s dismissal ended a horrendous night, with Topley unfit to take guard paymaya
More aboutBen StokesCricket World CupICC Cricket World Cup 2023England cricketSouth Africa cricketJos ButtlerJoin our commenting forumJoin thought-provoking conversations, follow other Independent readers and see their repliesComments1/1England’s biggest ever ODI defeat as South Africa claim historic winEngland’s biggest ever ODI defeat as South Africa claim historic winEngland were roundly thrashed by South Africa in Mumbai AP✕Subscribe to Independent Premium to bookmark this articleWant to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today paymaya
SubscribeAlready subscribed? Log inMost PopularPopular videosSponsored FeaturesGet in touchContact usOur ProductsSubscribeRegisterNewslettersDonateToday’s EditionInstall our appArchiveOther publicationsInternational editionsIndependent en EspañolIndependent ArabiaIndependent TurkishIndependent PersianIndependent UrduEvening StandardExtrasAdvisorPuzzlesAll topicspaymaya BettingVoucher codesCompareCompetitions and offersIndependent AdvertisingIndependent IgniteSyndicationWorking at The IndependentLegalCode of conduct and complaintsContributorsCookie policyDonations Terms & ConditionsPrivacy noticeUser policiesModern Slavery ActThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged inCloseUS EditionChangeUK EditionAsia EditionEdición en EspañolSubscribe{{indy paymaya
truncatedName}}Log in / Register {{#items}}{{#stampSmall}}{{/stampSmall}}{{#stampClimate}}{{/stampClimate}}{{#stampPremium}}{{/stampPremium}}{{title}}{{#desc}}{{desc}}{{/desc}}{{#children}}{{title}}{{/children}}{{/items}}Indy100Crosswords & PuzzlesMost CommentedNewslettersAsk Me AnythingVirtual EventsVouchersCompare✕Log inEmail addressPasswordEmail and password don't matchSubmitForgotten your password?New to The Independent?RegisterOr if you would prefer:SIGN IN WITH GOOGLEWant an ad-free experience?View offersThis site is protected by reCAPTCHA and the Google Privacy notice and Terms of service apply paymaya
Hi {{indy paymaya
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